Coworking

Coworking Space Enhances Network Security and Boosts Member Satisfaction by 45% with FirewallX

Learn how a fast-growing coworking company strengthened network security and increased member satisfaction by 45% with FirewallX’s cloud-managed platform — cutting IT support tickets by 70% and freeing up lean IT teams.

Key Results to Proven Impact

45%
Increase in Member Satisfaction

Stable, secure access keeps members happy.

70%
Fewer IT Support Tickets

Less troubleshooting, more time for growth.

99.9%
Uptime

Reliable network keeps everyone productive.

Challange

Expanding coworking brands face gaps as new sites launch faster than IT can scale:

  • Unsecured Member Access: Difficult to verify and segment users.
  • Inconsistent Connectivity: Fluctuating speeds frustrate tenants.
  • No Unified Policy Control: Each site has different settings.
  • Overloaded IT Teams: Troubleshooting takes priority over growth.

Solution

FirewallX helped standardize security while staying simple for lean teams:

  • Identity-Based Controls: Secure access by user role at every site.
  • Cloud Dashboard: Real-time visibility and single-click changes.
  • Automated Updates: Always patched, no manual site visits.
  • Smart Threat Detection: AI blocks risky behavior instantly.
qoute

FirewallX lets us grow our network without hiring an army of IT people — it just works.

Head of IT, Coworking Space

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